Postal Services Act 1999 - Singapore Statutes Online (2024)

Postal Services Act 1999


This revised edition incorporates all amendments up to and including 1 December 2021 and comes into operation on 31 December 2021

An Act to provide for the operation and provision of postal systems and services in Singapore and for matters connected therewith.

[1 December 1999]




2.—(1)In this Act, unless the context otherwise requires—

“addressee”, in relation to a postal article, means the person to whom the communication is addressed;

“code of practice” means a code of practice issued or approved under section23M or 24;

“common property” and “limited common property” have the meanings given by section2(1) of the Building Maintenance and Strata Management Act2004;

“correspondent”, in relation to a postal article, means the sender or person to whom it is addressed;

“delivery service provider”, in relation to an article or a thing mentioned in paragraph(a) of the definition of “parcel”, means a person that—
(a)conveys any such article or thing from any place to a public parcel locker or vice versa; and
(b)performs all incidental services of collecting, sorting, sending, despatching and placing in or collecting from a public parcel locker any such article or thing;

“direct mail” means a letter consisting solely of advertising, marketing or publicity material and comprising an identical message (except for the addressee’s name, address and identifying number and other modifications which do not alter the nature of the message) which is sent to more than oneaddressee, to be conveyed and delivered at the address indicated by the sender on the letter itself or on its wrapping;

“equipment” —
(a)in relation to a public parcel locker— includes any appliance, apparatus or accessory used or intended to be used with the public parcel locker; or
(b)in any other case— includes any appliance, apparatus or accessory used or intended to be used for postal purposes;

“Housing and Development Board” means the Housing and Development Board established by section3 of the Housing and Development Act1959;

“installation or plant used for posts” includes all buildings, lands, structures, machinery, equipment, boxes and receptacles used or intended for use in connection with the transmission of postal articles by post;

“letter box” means any box or receptacle which the owner or occupier of any premises has provided or agreed to be used for the receipt of postal articles addressed to those premises;

“mail bag” means any form of container or covering in which postal articles in the course of transmission by post are enclosed by a postal licensee in Singapore or a foreign postal administration for the purpose of conveyance by post, whether or not it contains any such articles;

“parcel” means—
(a)an article or a thing that is placed in a parcel locker for collection by an intended recipient, a person authorised by the intended recipient or a delivery service provider, as the case may be; or
(b)a postal article which is posted at a post office in Singapore as a parcel in accordance with the provisions of this Act or is received at a post office in Singapore by parcel post;

“parcel locker” means a box or receptacle that is provided or used for the receipt of parcels addressed to any person, but does not include a letter box or a posting box;

“post” means any system for the collection, despatch, conveyance, sorting, handling and delivery of postal articles by or through a postal licensee;

“post office” includes any building, house, room, vehicle or place used for the provision of any postal services;

“postage” means the fee chargeable for the transmission by post of postal articles;

“postage stamp” means any label or stamp for denoting any postage or other sum payable in respect of a postal article, and includes any adhesive postage stamp or stamp printed, impressed or otherwise indicated on a postal article, whether the postage stamp is issued under this Act or by the government of any other country;

“postal article” means any article or thing transmissible by post but does not include any article or thing that the Postal Authority may prescribe to be not transmissible by post;

“Postal Authority” means the person appointed under section3 to be responsible for the administration of this Act;

“postal licensee” means a person to whom a licence has been granted under section6;

“postal service” means any service for the conveyance of postal articles from one place to another by post, and includes the incidental services of receiving, collecting, sorting, sending, despatching and delivering any postal articles and any other services which relates to any of those services and is provided in conjunction with any of them;

“posting box” includes any pillar box, wall box or other box or receptacle provided by or under the authority of a postal licensee for the purpose of receiving postal articles for transmission by post;

“public parcel locker” means a parcel locker mentioned in section23B(a);

“public parcel locker network” has the meaning given by section23B;

“public parcel locker network operator” means a person appointed by the Postal Authority under section23C(1);

“public postal licensee” means a person designated by the Postal Authority under section7;

“public postal licensee’s installation or plant” means any installation or plant used for posts belonging to or used by a public postal licensee;

“related installation”, in relation to a public parcel locker, includes any structure, equipment or cable used or intended for use with the public parcel locker;

“related software”, in relation to a public parcel locker or a public parcel locker network, means any software used or intended to be used to operate the public parcel locker or public parcel locker network;

“repealed Act” means the Telecommunication Authority of Singapore Act (Cap.323, 1993Revised Edition) repealed by the Info‑communications Development Authority of Singapore Act (Cap.137A, 2000Revised Edition);

“sender”, in relation to a postal article, means a person whose communication it originates from;

“standard of performance” means a standard of performance issued or approved under section24;

“TAS” means the Telecommunication Authority of Singapore reconstituted under the repealed Act;

“Town Council” means a Town Council established by section4 of the Town Councils Act 1988;

“vessel” includes any ship, boat, air-cushioned vehicle or floating rig or platform used in any form of operations at sea or any other description of vessel.

[34/2007; 10/2021]

(2)In this Act, unless the context otherwise requires, “letter” means any communication in written form on any kind of physical medium (not exceeding 500grams in weight) to be conveyed and delivered (otherwise than electronically) to a particular addressee or address indicated by the sender on the letter itself or on its wrapping, and includes a postal article containing such communication, but does not include any book, catalogue, newspaper or periodical.

[34/2007; 10/2021]

(3)For the purposes of subsection(2), any reference to communication to be conveyed or delivered otherwise than electronically is a reference to a communication to be conveyed or delivered otherwise than—
(a)by means of a telecommunication system within the meaning of the Telecommunications Act1999; or
(b)by any other means but while in electronic form.


(4)For the purposes of this Act—
(a)the deposit of a postal article into any posting box of a postal licensee, or its delivery to any employee of a postal licensee or any agent authorised by the postal licensee to receive postal articles of that description on its behalf, is a delivery to the postal licensee;
(b)the delivery of a postal article—
(i)by leaving it at the premises to which it is addressed or redirected, unless the premises are a post office from which the postal article is to be collected;
(ii)by depositing it into the letter box of the premises to which it is addressed or redirected; or
(iii)to the addressee’s agent or to any other person considered to be authorised to receive the postal article,

is a delivery to the addressee; and

(c)a postal article is regarded to be in the course of transmission by post from the time of its being delivered to a postal licensee to the time of it being delivered to the addressee, or it being returned to the sender or otherwise disposed of under this Act.


Postal Services Act 1999 - Singapore Statutes Online (2024)


What does SingPost do? ›

As a logistics provider, SingPost offers domestic and international door-to-door delivery services, including express delivery (Speedpost) along with warehousing, fulfilment and distribution services.

What is the Postal Service Act 2000? ›

The Postal Services Act 2000 (c. 26) is an act of the Parliament of the United Kingdom, relating to the postal industry. It established an industry regulator, Postcomm (s. 1), a consumer watchdog, Postwatch (s.

What is the Universal postal Act? ›

The Universal Postal Convention embodies the rules applicable throughout the international postal service and the provisions concerning the letter-post and postal parcels services. This Act is binding on all member countries.

When was the postal Act? ›

The Post Office Act of 1792 codified the presumption that Congress would retain primary control over postal policy--a presumption that remained a cornerstone of that policy until the service was restructured under the Postal Reorganization Act of 1970.

What happens if I don't put enough stamps? ›

Matter of any class, including that for which special services are indicated, received at either the office of mailing or office of address without postage, is endorsed “Returned for Postage” and is returned to the sender without an attempt at delivery.

Is it illegal to send mail without a return address? ›

The return address is not required on postal mail. However, lack of a return address prevents the postal service from being able to return the item if it proves undeliverable; such as from damage, postage due, or invalid destination. Such mail may otherwise become dead letter mail.

What is Section 105 of the Postal Service Act 2000? ›

105. Application of customs and excise enactments to certain postal packets. 106. Power to detain postal packets containing contraband.

What does the Postal Service Reform Act do? ›

It creates a Postal Service Health Benefit program within the Federal Employees Health Benefits (FEHB) program. It also requires most new retirees from USPS and their families to enroll in Medicare Part B when they are eligible in order to keep their retiree health coverage. These changes will start in 2025.

Is the USPS protected by the constitution? ›

The Constitution gave power over the Postal Service to Congress, granting Congress the power to establish post offices and post roads. The Postal Service has delivered mail in the United States since the beginning of the country.

What government controls the Postal Service? ›

The United States Postal Service (USPS), also known as the Post Office, U.S. Mail, or Postal Service, is an independent agency of the executive branch of the United States federal government responsible for providing postal service in the United States, its insular areas, and its associated states.

What is the Postal Service Accountability Act? ›

It reorganized the Postal Rate Commission, compelled the USPS to pay in advance for the health and retirement benefits of all of its employees for at least 50 years, and stipulated that the price of postage could not increase faster than the rate of inflation. It also mandated the USPS to deliver six days of the week.

Can the government go through your mail? ›

First-Class letters and parcels are protected against search and seizure under the Fourth Amendment to the Constitution, and, as such, cannot be opened without a search warrant.

What is the mandate of the Postal Service? ›

The Postal Service's mission is to provide the nation with reliable, affordable, universal mail service. The basic functions of the Postal Service were established in 39 U.S.C. § 101(a): “. . . to bind the Nation together through the personal, educational, literary, and business correspondence of the people.

What is the Protect postal Performance Act? ›

Bergman's Protect Postal Performance Act would bar the USPS from downsizing processing facilities in regions that are failing to meet the USPS delivery targets of 90.3 percent on-time delivery for three-to-five-day first-class mail and 93 percent on-time delivery for two-day first-class mail.

What president signed the Postal Service Act? ›

The Postal Service Act was a piece of United States federal legislation that established the United States Post Office Department. It was signed into law by President George Washington on February 20, 1792.

How long does SingPost take to deliver to us? ›

Overseas Postage Rates - Transit Time
Country Of Destination (Major Cities/ Office of Mail Exchange)*Estimated Delivery Time** For Major Cities (Working Days)
Other Destinations in Asia and Territories in the Pacific9 - 186 - 11 weeks
Other Destinations in the Middle East, Africa, Europe and America16 - 249 - 18 weeks
25 more rows

What happened to SingPost? ›

Singapore Post (SGX: S08), or SingPost, used to be a dividend stalwart which investors relied on for steady, reliable dividends. Of late though, the postal service and e-commerce provider has performed poorly. The group has slashed its annual dividend from S$0.035 in fiscal 2018 (FY2018) to just S$0.0058 for FY2023.

Does SingPost send messages? ›

SingPost's official email addresses end with "". SingPost will not send emails from personal accounts such as Hotmail, Gmail, or other email domains. SingPost does not send text messages for prize claims and surveys.

Which company is SingPost under? ›

Singapore Post Private Limited (SingPost), a subsidiary of Singapore Telecom (Singtel), is the body in charge of the country's postal system and services.


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